Insurance & Direct Billing

Many extended health benefit plans cover counselling services provided by a Canadian Certified Counsellor (CCC) with the CCPA and a Registered Clinical Counsellor (RCC) with the BCACC.

We offer direct billing to a wide range of insurance providers, which means we handle the paperwork so you can focus on your wellbeing — no upfront payment, no waiting for reimbursement.

We currently direct bill the following providers:

  • AGA Financial Group Inc.
  • Alberta Blue Cross
  • Belairdirect (formerly Johnson Inc.)
  • Beneva Inc.
  • BPA – Benefit Plan Administrators
  • Canada Life
  • Canada Life – PSHCP
  • Canadian Construction Workers Union
  • Chambers of Commerce Group Insurance
  • CINUP
  • ClaimSecure
  • Coughlin & Associates Ltd.
  • Cowan
  • Equitable
  • First Canadian
  • GMS Carrier 49
  • GMS Carrier 50
  • GPM Group Benefits
  • GroupHEALTH
  • GroupSource
  • Industrial Alliance
  • Johnston Group Inc.
  • LiUNA Local 183
  • LiUNA Local 506
  • Manion
  • Manulife Financial
  • Maximum Benefit
  • People Corporation
  • Simply Benefits
  • TELUS AdjudiCare
  • Union Benefits
  • UV Insurance

Don’t see your provider? That’s okay — you may still be covered. Many plans reimburse clients directly upon submission of an official receipt. We provide a detailed receipt and invoice after every session, which you can submit to your insurer for reimbursement.

Before your first session, it’s worth a quick call to your provider to confirm: whether your plan covers CCC or RCC designations, your annual maximum, and whether a referral is required. This takes about five minutes and prevents surprises later.

If you have any questions about coverage or billing, feel free to reach out before booking — we’re happy to help you figure it out.